Delivery and Returns
Receiving your order
When placing your order online, delivery times are as follows:
- Item in stock: delivery of item under 15 kilos will take place the following day.
- Delivery: items over 15 kilos, allow 2-3 working days.
- Item out of stock: Please contact the shop to discuss availabilty and expected delivery date.
Standard Mainland UK delivery (England, Wales & parts of Scotland - excluding Highlands, Offshore and Aberdeen)
Orders over £50 and under 15 kilos are delivered NEXT DAY free of charge*
Orders under £50 and are under 15 kilos are delivered NEXT DAY for £8.00 + vat*
If you live in the Highlands or Islands of Scotland, Northern Ireland, Isles of Scilly, Isle of Man, Channel Islands, additional shipping charges will apply. The carriage cost is typically £18.50, but further charges may apply if the item is over a certain weight threshold.
*Next day delivery - This will only apply to items in stock and to UK Mainland addresses. All orders must be received by 2pm. If orders are placed after this time, the items will be despatched on the following day. Some highland postcodes and rural routes are only available as a two day service.
You are given an approval period of 7 days from the day the items are delivered. This will enable you to check that the goods delivered meet with your requirements.
Carriage costs for the return of the item will be at the cost of the customer and goods must be received back to Drayton Welding in a new and unused condition. We advise that items returning to the company are sent by an insured delivery service with tracking system. Please obtain proof of the postage.
If the goods are to be returned to Drayton Welding, please contact the company for a returns authorisation number. This is to be clearly displayed on the front of the package.
If items are ordered incorrectly and then returned to Drayton Welding for credit, there will be a 15% restocking fee. At the discretion of the company, this may be waivered for orders over £300 net.
For further information or any questions, please contact Drayton Welding on 01529 414 774 or email us at firstname.lastname@example.org.